New users can get a 14-day free trial to discover Rafflu at no cost, no risk, no obligation and no credit card needed. Your trial allows you to explore the REOFFESIONAL plan.

If you decide to subscribe to a paid plan and become one of our customers (hurray!), you’ll go through our secure online payment system. You can cancel at any time. In other case your plan will be autamaticaly set to FREE plan.

Yes! If you pay for a year in advance, you save 25% compared to paying per month. That means you get 12 months’ usage for the price of 9 months.

Yes, you can do it by clicking the “Close account” button in Personal Settings. Our customer support will contact you and help you with the process.

In order to comply with the posting policies of social media sites, we apply a daily posting limit for each user. During the trial period, the limit is set to 100 posts per day per user. Paid users on the Traction plan and above have a higher daily posting limit.

This limit is put in place to prevent social media accounts from being suspended which can happen if your posts are flagged as spam or are reported by social media users for other reasons.

Yes, we do! If you’re a nonprofit or charitable organization, you can receive a monthly discount of 15% on any plan. If you choose to pay annually, you can get a 25% discount on any plan.

Please note that only one type of discount can be applied to your account at a time.

You can publish photos and videos directly to Instagram Business Profiles as well as schedule reminders for stories and carousel posts with in-app notifications.

You can also geotag locations and automatically include a first comment filled with your hashtags to go out with every post. Unfortunately, we don’t support answering direct messages on Instagram at the moment.

Absolutely! Just reach out to our team at support@rafflu.com and we’ll help you switch to the Rafflu plan that best fits your needs. You can do this at any time during your subscription, whether you’re brand new or years down the line.

Any changes (like changing your credit card or changing your subscription plan) can be done in the billing dashboard. If you have any questions regarding changes in the number of users or features, please shoot a message to our customer support.